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Overview

About Hubspot CRM

HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead.

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Hubspot CRM Screenshots (10)

Hubspot CRM Video

Hubspot CRM Pricing

Free
$ 0
Per Month
  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights
Pricing
Starter
$ 50
Per Month
  • All feature in Free
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support
Pricing
Basic
$ 200
Per Month
  • All feature in Starter
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Subdomain availability
Pricing
Professional
$ 800
Per Month
  • All feature in Basic
  • Marketing automation
  • Goal-based nurturing
  • Custom workflows
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
Pricing
Enterprise
$ 2400
Per Month
  • All feature in Professional
  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
Pricing
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Hubspot CRM Features

  • Campaign Management
  • Contact Manager
  • CRM & Sales Dashboards
  • CRM Analytics
  • Customer Support
  • Customization
  • Dashboard
  • Document Management
  • Email Marketing / SMS Marketing
  • Import & Export Data
  • Interaction Tracking
  • Lead Management
  • Lead Scoring
  • List Management
  • Marketing Analytics
  • Marketing Automation
  • Performance Management
  • Pipeline Management
  • Project Management
  • Proposal Management
  • Sales Pipeline Tracking
  • Sales Tracking
  • Social CRM
  • Solution Management
  • Supplier and Purchase Order Management
  • Web Forms
  • Workflow Management
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Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly

  • cancel Api
  • check_circle Customization
  • check_circle Mobile Support
  • check_circle Mobile App

Desktop Platforms

  • check_circle Web App
  • cancel Windows
  • cancel Mac

Mobile Platforms

  • cancel iOS
  • check_circle Android

Language Support

  • check_circle English
  • check_circle French
  • check_circle German
  • check_circle Japanese
  • check_circle Portuguese
  • check_circle Spanish

Hubspot CRM Users

Business

  • cancel Freelancers
  • check_circle StartUps
  • check_circle SMEs
  • check_circle Agencies
  • cancel Enterprises

Available Support

  • check_circle Email
  • cancel Phone
  • cancel Live Support
  • cancel Training
  • cancel Tickets

Company Details

  • Company Name :

    HubSpot

  • Website :

    Visit Website

  • Full Address :

    25 First Street, 2nd FloorCambridge, MA 02141United States

Overall Reviews

Overall Rating

4.7 /5

Write a Review

Feature

4.7

Ease of use

4.6

Value for money

4.7

Customer support

4.8

Hubspot CRM Reviews (20)

Gokul Selvam

Review source: Software Suggest

Jun 15, 2021

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Ok, but still has to improve

Using it for last 6 month, still there's flaws some time crm wasn't able to capture lead source correctly. ui/ux was good. No more flaws apart from tracking

Pros

Easy Navigation

Cons

Tracking Lead Source

Do you think Hubspot CRM delivers value for the money spent?

Not Sure

Are you satisfied with Hubspot CRM features?

Yes

Did implimentation of Hubspot CRM was easy?

Yes

Any missing feature?

Editable feature and customization

How would you rate Mobile app of Hubspot CRM?

Never Used 9/10

What other products like Hubspot CRM have you used or evaluated?

Zoho CRM

How Hubspot CRM is better/different from its competitors?

Easy navigation and understood by first time

How would you rate after sales service/customer support of Hubspot CRM?

7/10

Linda

Review source: Software Suggest

May 11, 2021

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

best for ease of use, intuitive settings and customer support

I use Hubspot for Marketing and it's the best software with a comprehensive list of features that l've used. It's very easy to use, new features are launched constantly and most settings are pretty intuitive (especially for workflows and email campaigns). lm hoping they improve blog content management next, which is what l find lacking compared to other options (hubspot is not a CMS per se).

Pros

Ease of use, intuitive interface, rich features list, Customer Support, Knowledge base & articles

Cons

Blog content management in my opinion

Do you think Hubspot CRM delivers value for the money spent?

Yes

Are you satisfied with Hubspot CRM features?

Yes

Did implimentation of Hubspot CRM was easy?

Not Sure

Any missing feature?

SEO management or integration that does that

How would you rate Mobile app of Hubspot CRM?

Not Available 9/10

What other products like Hubspot CRM have you used or evaluated?

Pardot, Sales Force, Hatchbuck

How would you rate after sales service/customer support of Hubspot CRM?

8/10

Aashima Mittal

Review source: Software Suggest

Mar 29, 2021

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

One of the best and inexpensive CRM in the market

This was the first CRM that we started using and started with the free version initially. It is a great and robust CRM with all the basic features required. However, it lacks some of the advanced functionalities present in other CRM tools in the market. It is used by our sales and marketing departments extensively. It is best suited for smaller companies and integrates well with the G suite. Its lead management is pretty good and we have had a positive experience with the tool till now and has helped us grow in terms of our sales and marketing operations.

Pros

It is great for managing and attacking inbound leads. It offers multiple channels for outreach like call, email , video call etc. It is moderately priced as compared to other solutions in the market It has an intuitive dashboard with analytics and reporting that is very useful to get insights. Their customer support team is responsive. It has an organized structure for lead management, communication management and analytics. It helps to automate workflows.

Cons

Their implementation process was very long and wasn't very smooth as well. It lacks advanced functionalities and customizations.

Do you think Hubspot CRM delivers value for the money spent?

Yes

Are you satisfied with Hubspot CRM features?

Yes

Did implimentation of Hubspot CRM was easy?

Yes

Any missing feature?

Workflow approvals can be automated

How would you rate Mobile app of Hubspot CRM?

Never Used 7/10

What other products like Hubspot CRM have you used or evaluated?

Salesforce, Sugar CRM , Sales Loft

How would you rate after sales service/customer support of Hubspot CRM?

7/10

Manikanth

Company Size: 1-10 employees

Review source: Software Suggest

Jul 07, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Best software for crm

It's a good crm tool where everyone can try with low budget. It's tool which can be configured for small to medium business. If the loading time is improved it's the best prouct in the market. Rest all is fine

Pros

It's content and user friendly tools

Cons

Loading time

Benjamin Rick

Company Size: 1001-5000 employees

Review source: Software Suggest

Jul 07, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Excellent CRM Program

Managing our clients effectively is one of the things which Hubspot CRM has helped us do. In fact, the application brings customers closer to us, making it an easy task for us to manage their needs. Again, it has a drag and drop feature, effective for importing data and information.

Pros

Hubspot CRM has an incredible platform where the demands of customers are heard, and quickly resolved. Again, Hubspot CRM is a free product, and therefore, no software demands.

Cons

Hubspot CRM is a program which is error free, and we value every assistance that we get from the program.

Angel Caroline

Company Size: 1001-5000 employees

Review source: Software Suggest

Jul 02, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Excellent CRM for Companies

I have had a perfect encounter with HubSpot CRM more so in managing the many clients we have in a company. The application is intuitive and of high quality level. Eventually, HubSpot CRM supports the marketing procedures in our company. The cost of HubSpot CRM is also friendly.

Pros

HubSpot CRM has one of the best customer relations feature, with high marketing level capacity for companies. Again, HubSpot CRM has a fair price rating, and therefore, good for all companies.

Cons

Nonetheless, I still request an update of the entire user design, to make it more pleasing and colorful.

Akash sharma

Company Size: 1-10 employees

Review source: Software Suggest

Jun 29, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Must go for it

I am able to manage everything without any technical knowledge. This software is very user friendly. Wonderful experience..must go for it. Life was hard before this software. I can manage my business with ease without concentrating on other CRM activities as this software does that for me.

Pros

Best CRM ever

Cons

Everything is best

Harold Johnson

Company Size: 1-10 employees

Review source: Software Suggest

Jun 23, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Great CRM

The software is great and I would recommend to anyone. The free CRM is a no brainer, the other services just quickly become expensive and everything is an "upgrade". I like all on one solutions, and to avoid those costs, you have to use multiple tools to accomplish the same result. If you can afford to turn on the other parts, you will be very happy. Support is great and overall the company seems to really have it together. Just wish it was not so costly, as we are a small business.

Pros

The CRM portion of software is the best I have used. Easy to use, all in one place.

Cons

The price. While CRM is free, once you turn on the associated services (Marketing and/or Sales), the cost quickly becomes more expensive than its counterparts.

Vivek Chaturvedi

Company Size: 11-50 employees

Review source: Software Suggest

Jun 23, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Best alternate of Salesforce

Overall it’s very good .. only developer documentation need to be improved. All features are almost there and customer story is very nice. I must say it's great alternative of Salesforce. When i start using it for a client, i always recommend to others also.

Pros

It’s features

Cons

We struggle to define different kind of users

Vivek

Company Size: 51-200 employees

Review source: Software Suggest

Jun 19, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Its very good

Overall experience is great and recommend to all use this software to get their work done. Be sure you are a good in command its very cool and doesn't require more skills to do so don't worry about the skills and learning

Pros

Easy to use and smooth

Cons

Its smooth and working good

Sahil

Company Size: 501-1000 employees

Review source: Software Suggest

Jun 18, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Hubspot CRM review after 1 year of usage.

Overall experience was very good as the transition from our old software to hubspot was not so difficult as it has more user friendly interface and the training provided was also very in-depth for better usage of the software.

Pros

The software interface is user friendly and the inbuilt features like in app call is very helpful in maintaining your daily course of work

Cons

I found something like segregation of contacts and leads could be more simplified with an add on feature of small description whenever one hover on the contact name

Rupali

Company Size: 1-10 employees

Review source: Software Suggest

Jun 15, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Easy steps

This is Very easy to handle.. Modules in this software are very easy to create... Campaign are also created... Mailchimp software is link.. Hubspot CRM is very good to data entry.. Group mailing is done in this software.

Pros

All the modules

Cons

Creating new module

Sophie Beaudry

Company Size: 1-10 employees

Review source: Software Suggest

Apr 29, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Free real CRM.

I like the filters, the add-ons and the large amount of free features.

Pros

Allow me to get all the info for my clients and suppliers at one place.

Cons

Field that can’t be deleted.

Karthik

Company Size: 11-50 employees

Review source: Software Suggest

Apr 15, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Must Needed Software for all Businesses

This is a great free tool that is very useful for businesses of any size. If you are serious about your leads and dont want to miss any leads, please use Hubspot CRM. Its highly recommended.

Pros

Seemless Integrations

Cons

Nothing

Sophie Beaudry

Company Size: 1-10 employees

Review source: Software Suggest

Jan 13, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

CRM for real people

I worked with other big CRM. HubSpot offer what we need without having to pay for stuff we don’t really need or use. I love the fact that I can create and customize.

Pros

The functionality we need the most are free. Allows me to keep all my clients info in one place.

Cons

NA

Santhosh

Company Size: 11-50 employees

Review source: Software Suggest

Dec 03, 2019

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Best CRM tool i have used in for bulk leads.

I strongly recommend to use this tool. I have used this for my client. Its a user friendly tool for all the advertisers and get in-depth insights about the leads quality.

Pros

User Friendly

Cons

Not much

Kerry Smith

Company Size: 51-200 employees

Review source: Software Suggest

Nov 01, 2019

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Good for Startups

Good but could have been better. Its usefull for a startup and sales professionals who needs a CRM in low scale. Would like to recommend. It accomplishes all the needs that I have as far as contacting all my leads and being able to keep track of my communication with tasks and different stages. What isn't there to like? The only thing I wish is that it was easier to add documents to a template without having to contact an admin. That would definitely save me some time if that were easier.

Pros

HubSpot is extremely useful for tracking your marketing and sales leads. It is easy to use and extremely effective! I like that I can see all my leads and filter them out through various levels. I am able to see all of my threads with them, schedule my tasks and connect deals to the accounts. Additionally, I like that my templates are saved and can open up in each lead's profile for easy access. My team and I also use the sequence feature often to send out emails. I think this CRM is easy to use and helps team members be on top of their leads.

Cons

The only thing I dislike about HubSpot is that sometimes my email threads don't populate in the account. It is rare, but it does happen. I believe it may be a tracking issue but as I mentioned it is rare. I also don't like that there is a cap on total enrollment for a sequence per day. You can only enroll 250 contacts in a sequence in one day - I believe this should be a little higher.

Sunny Ahir

Company Size: 501-1000 employees

Review source: Software Suggest

Jan 02, 2018

Overall rating
Features
Ease of use
Latest

Well robust Customer Relationship Management tool for all business types.

My business is spread across the globe. Previously I was using a software to manage the sales and analytics but want very satisfied with it. A friend of mine recommended me to use web solution as it provides freedom of use. The entire solution is brilliantly designed to manage documents, pipeline and campaign. Very much impressed with it.

Pros

It is easy for customers to sale pipeline tracking

Cons

Very efficient web solution without any negavite point

Shubhanshu Datta

Company Size: 201-500 employees
Verified Reviewer :

Review source: Software Suggest

Dec 23, 2017

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Document Management Saves human hours

I came to know about Hubspot CRM after a suggestion from my colleagues. I was little sceptical to use by I must say, the software is very effective to manage all the information in one place. Everything is quickly accessible and the best part is there are no rooms for errors. Currently, I a using the trial version of Hubspot CRM, looking forward to buying it. I find the software totally worth the money.

Pros

Hubspot CRM software is absolutely value for money.

Cons

I don’t find any cons in the Hubspot CRM software, this tool is developed with perfection.

Manish Kumar Gotke

Company Size: 51-200 employees
Verified Reviewer :

Review source: Software Suggest

Dec 23, 2017

Overall rating
Features
Ease of use
Latest

User-Friendly Features makes the implementation easy.

I am using Hubspot CRM  for quite some time to manage my business. it is a brilliantly designed tool to keep track on leads status. Apart from that, you can also manage other things related to business like campaigns, workflow, sales, interaction, marketing, performance all in one place. The tool is very efficient when it comes to managing the Supplier and Purchase Order. It is designed in a flawless way, which helps to understand and analyse the solution  

Pros

Hubspot CRM is a brilliantly designed web-based app to manage all the business needs in one place.

Cons

Looking forward for more successful years as no cons at all.

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Hubspot CRM FAQs

What are the main features of Hubspot CRM ?

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The key features of Hubspot CRM are as follows:

labelContact Manager

labelCRM Analytics

labelCustomization

labelDocument Management

labelImport & Export Data

labelLead Management

labelList Management

labelMarketing Automation

labelPipeline Management

labelProposal Management

labelSales Tracking

labelSolution Management

labelWeb Forms

How much does Hubspot CRM cost?

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The Hubspot CRM has 5 plans - Free USD 0 (Per Month), Starter USD 50 (Per Month), Basic USD 200 (Per Month), Professional USD 800 (Per Month), Enterprise USD 2400 (Per Month)
Free trial : No

Who are the typical users of Hubspot CRM?

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Hubspot CRM has the following typical customers: Startups, SMEs, Agencies

Which mobile platforms does Hubspot CRM support?

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Hubspot CRM supports the following devices: Android

Which operating system does Hubspot CRM support?

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Hubspot CRM supports the following operation system : Web App

What payment method does Hubspot CRM support?

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Hubspot CRM supports the following payment methods : Monthly

What is the deployment type?

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Hubspot CRM has Cloud Based deployment.