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Overview

About Pipedrive

Pipedrive is leading web-based Lead Management system loved by large number of sales teams. It is also a sales pipeline management tool to centralize the sales process arounf deals and helps team members focus on the right thing.

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Pipedrive Screenshots (4)

Pipedrive Video

Pipedrive Pricing

Silver
$ 12
User/Month
  • Full sales management
  • Live chat and email support
  • Smart email BCC
  • Native integrations, API access
  • 2GB storage per user
Pricing
Gold
$ 25
User/Month
  • Silver+
  • Two-way full email sync
  • 5GB storage per user
Pricing
Platinum
$ 75
Users/Month
  • Gold+
  • Phone, live chat and email support
  • 100GB storage per user
  • Dedicated hosting
  • Advanced user management
Pricing

Pipedrive Features

  • Activity Tracking
  • Email Integration
  • Email Templates
  • Lead Capture
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Sales Forecasting
  • Sales Tracking

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    SAAS

  • check_circle Api
  • check_circle Customization
  • check_circle Mobile Support
  • check_circle Mobile App

Desktop Platforms

  • cancel Web App
  • check_circle Windows
  • check_circle Mac

Mobile Platforms

  • cancel iOS
  • check_circle Android

Language Support

  • check_circle English
  • check_circle Esperanto
  • check_circle French
  • check_circle Italian
  • check_circle Korean
  • check_circle Portuguese

Pipedrive Users

Business

  • check_circle Freelancers
  • check_circle StartUps
  • check_circle SMEs
  • cancel Agencies
  • cancel Enterprises

Available Support

  • check_circle Email
  • cancel Phone
  • check_circle Live Support
  • check_circle Training
  • check_circle Tickets

Company Details

  • Company Name :

    Pipedrive

  • Website :

    Visit Website

  • Full Address :

    460 Park Ave South New York, NY 10016 USA

Overall Reviews

Overall Rating

4.5 /5

Write a Review

Feature

3.9

Ease of use

4.2

Value for money

4.3

Customer support

4.6

Pipedrive Reviews (12)

Ankur Rai

Review source: Software Suggest

May 30, 2021

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

A Good CRM to Work With

This was one of the first CRMs I've used. Very Simple and Understandable UI. You get all the major feature which you are looking in a CRM. They have one of the best Chat supports. Pipedrive sometimes get slower to load and perform work, I've checked with multiple folks in the team and they have the same complaint. It has integrations available with major softwares. It's also good to see the Pipedrive logo available in the list of integrations. The Automation feature available is a huge plus, it's fairly simple to get an automation up and running in minutes. It lags some feature which the other CRMs may provide, but its a good CRM for any startup.

Pros

1. Easy to setup your account. 2. Easy setup of the stages/pipelines. 3. Very simple to merge leads. 4. Integrations can help in pointing out duplicates. 5. Supports Zapier to quickly link to other applications. 5. Support is very quick on chat.

Cons

1. Takes sometime to load >> Slower than other applications. 2. Lags some features like timers on deals to track time being spent on each lead. 3. Customisable reports are not available.

Do you think Pipedrive delivers value for the money spent?

No

Are you satisfied with Pipedrive features?

Yes

Did implimentation of Pipedrive was easy?

Not Sure

Any missing feature?

1. Customised Reports. 2. Ability to track lead stages based on certain logic like (How many leads move from Stage A to Stage B to Stage X)

How would you rate Mobile app of Pipedrive?

Android 5/10

What other products like Pipedrive have you used or evaluated?

I've checked Zoho, more or less all the CRMs provide similar features with some stuff here and there. Its always advisable to check all the available platforms and take the one which fits into the requirement the best.

How Pipedrive is better/different from its competitors?

Pipedrive provides one of the best support.

How would you rate after sales service/customer support of Pipedrive?

9/10

Wilmer Palma

Company Size: 501-1000 employees

Review source: Software Suggest

Jan 08, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

A great software that has allowed us to increase sales in our company.

The increase in sales of our company and having reached a higher level of organization within the company are the greatest benefits that Pipedrive has not allowed to use. The results begin to be noticed shortly after we signed up for this CRM sales service. We have a lot to thank Pipedrive. Using Pipedrive is very easy. In fact, I learned to do it in a relatively short period of time. The taskbars are positioned in such a way that they facilitate the work. Its interface has been designed with those users who have little experience with applications of this type in mind. Anyone without much experience learns to manipulate it in a matter of days. Registration is also simple. Some data is placed and voila. An email is required to subscribe to any of your plans. Another of the things I like most about Pipedrive is its analytics that allows me to analyze the summary of our sales in detail, in order to make the necessary adjustments. In fact, as a statistical tool to know the impact of our company's sales and how future behavior can be, it is valuable. Similarly, Pipedrive allows me to schedule actions such as meetings, conferences by sending me notifications via email. He is an excellent manager and assistant that allows us to always be up to date with the activities to be developed. Pipedrive really is very good.

Pros

Using Pipedrive is very easy.

Cons

For me Pipedrive is very good. I don't have many negatives to comment on Pipedrive. It would only improve the technical support service that sometimes does not answer in time the doubts that may arise or sometimes the solutions they offer do not solve the problem that may be presenting.

David Smith

Company Size: 10,001+ employees

Review source: Software Suggest

Aug 09, 2019

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Pipedrive is the best!

Cling onto Pipedrive for increase in sales, business management not just for company teams or small businesses, but big companies too. It is simple, fast and effective. It is helpful in keeping track of each team activities and their contribution to boost sales, along with sales record and where to make immediate progress. It is simple and does not require a high knowledge of handling. Technical support service is very effective.

Pros

My likes about Pipedrive are: 1. It has a friendly user interface. 2. It's useful in keeping track of important business meetings, appointments or schedules.

Cons

1. It doesn't offer free version2. It doesn't give the privilege of customizing one's account. However, it meets the basic and needful requirement.

Steve Surya

Company Size: 51-200 employees

Review source: Software Suggest

Jun 24, 2019

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

PIpeDrive helps making sales easier

PipeDrive is a good CRM for the sales team to be used. it helps to create the right tasks and helps with managing due dates to talk to prospects. Helps with the custom reporting. CSVs can be imported from other CRMs with data.

Pros

PIpedrive has helped us with making our sales easier. It helps to manage the sales deals in the right way which helps our sales team to meet expectations.

Cons

There is nothing which I do not like about pipedrive.

Rodrigo Iván Camacho Arvizo

Company Size: 1-10 employees

Review source: Software Suggest

Jan 21, 2019

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Great CRM For Beginners

I really enjoy using this app, easy to use, simple, reliable and it offers a lot of integrations. I recommend it for beginners. It could also take care of your whole accounts.

Pros

Easy to use, a lot of functions and features available

Cons

Limited integrations available

Mihir Purohit

Company Size: 11-50 employees

Review source: Software Suggest

Jul 25, 2018

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Good CRM

Overall software is good, help me for the last 6 months. But need some modification like (today's follow-up, this weeks meeting). Rest pipedrive is very good CRM for all marketers and salespeople.

Pros

All information gather together( all platforms)

Cons

Facing difficulty for followups

Niraj Sharma

Company Size: 501-1000 employees

Review source: Software Suggest

Jun 20, 2018

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Best Lead management software.

This software tracks all the information about your CRM leads. The timeline lets you access the most up-to-date contact information. You can write e-mails and even track them. Buying and selling leads can be difficult to manage especially when you are working with multiple verticals. This powerful system simplifies the management of vendors, clients, advertisers, affiliates and also for your salesforce. It delivers leads quickly and accurately to any CRM.

Pros

Helps you to track your business, Import leads, Add leads to your account, Track competition and it automates lead assignment, Add lead scores or other CRM metrics.

Cons

It only supports Web App, not Windows and Macintosh.

Taneha Verma

Company Size: 5001-10,000 employees

Review source: Software Suggest

Jun 20, 2018

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Track marketing campaigns.

Through this software, you will be able to manage and track the campaigns across all channels. This software allows you to make smarter decisions and let you think where you have to invest. It shows the impact of your marketing activities on your sales pipeline. You can set up automatic lead scoring and route through this software. Don't believe my words just use it and then see the magic in your business. Love it.

Pros

Manage and track campaigns across all channels, Allow you to make smarter decisions, Shows the impact of your marketing activities on the sales pipeline.

Cons

I am happy with the functionality of this app.

Parita Patel

Review source: Software Suggest

Apr 21, 2017

Overall rating
Latest

CRM software offers as a relatively flexible and good functionality for its price

Pipedrive CRM software is highly customizable. Once the user finds his way around it, they can easily shape it according to their wish. The workflow is flexible and makes most of the tasks hassle free. As a start-up company, we wanted a product that could track potential customers for us through the sales cycle and Pipedrive has efficiently served this purpose. My team would identify different stages in the sales cycle and with the help of Pipedrive, they would track opportunities. The software offers a relatively flexible and good functionality for its price. My staff members are able to easily share information and task status across the team. Pipedrive recently launched new statistics that includes the charts and this feature has helped us a lot with the reporting. Options for generation of custom reports based on a number of filters is also available. Overall it is much easier now to report on sales data, make presentations with those reports and set new business strategies. All thanks to Pipedrive! 

Praful Ahir

Review source: Software Suggest

Apr 18, 2017

Overall rating
Latest

Awesome CRM Software

Pipedrive is a CRM tool for small as well as mid-sized businesses. It has the ability to visualize a company's sales pipeline. The software ensures that important conversations and activities are not dropped out. My staff, sales team and my managers like it because of its ease of use and intuitiveness. Pipedrive CRM software is very good at forecasting agreements, and its integration capabilities with other platforms like Google Apps, MailChimp and Zapier etc allow us to have a seamless deal process. It has excellent visuals, interface design, and is easily adaptable so that the users can manage multiple types of pipes simultaneously. It drives my team members to put in activity once they have completed their tasks, so that our sales projects always keep moving forward. We had started using Pipedrive to manage all our inbound and outbound leads two years ago. As my sales team grows, it gets easier to set everything up. Customize the pipeline, create filters, manage leads, schedule activities and manage emails with this amazing CRM tool. I genuinely recommend Pipedrive. 

Jignasa Chavaliya

Review source: Software Suggest

Feb 20, 2017

Overall rating
Latest

Its excellent features!!

Thinking of a lead management system, I always choose Pipedrive. Its excellent features, interactive tools and large scope for engagement enable me to find newer ways of handling leads and convert them into sales. With this lead management software, I have successfully centralized my sales procedures. Today, my team performs way better than a few years back. They are more clued on in their activities and with zero effort, make back-to-back sales from the leads.

Raghav Verma

Review source: Software Suggest

Sep 12, 2016

Overall rating
Latest

Best Sales Engagement tool for SMB's

Pipedrive is a leading sales engagement platform tool for small to medium scale of businesses. I loved Pipedrive sales methodology as it allowed us to focus on the activities that close deals.  Using Pipedrive gave me no chance to miss any deal. You can control your deal as it moves through the pipedrive. This is a CRM that is a joy to use. Its technical support team is also excellent - responsive, understanding and capable.  Pipedrive offers cheapest priced software at just $12/-Per user per month.

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Pipedrive FAQs

What are the main features of Pipedrive ?

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The key features of Pipedrive are as follows:

labelEmail Integration

labelLead Capture

labelLead Segmentation

labelSales Forecasting

How much does Pipedrive cost?

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The Pipedrive has 3 plans - Silver USD 12 (User/Month), Gold USD 25 (User/Month), Platinum USD 75 (Users/Month)
Free trial : No

Who are the typical users of Pipedrive?

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Pipedrive has the following typical customers: Startups, SMEs, Freelancer

Which mobile platforms does Pipedrive support?

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Pipedrive supports the following devices: Android

Which operating system does Pipedrive support?

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Pipedrive supports the following operation system : Windows, Linux, Mac

What payment method does Pipedrive support?

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Pipedrive supports the following payment methods : SAAS

What is the deployment type?

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Pipedrive has Cloud Based deployment.