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Overview

About Salesforce

This is one of the best sales force automation software for the small business to the large enterprise, salesforce has cloud CRM solutions to help sales reps everywhere and with the user-friendly automation options.

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Salesforce Screenshots (1)

Salesforce Video

Salesforce Pricing

SalesforceIQ CRM Starter
$ 25
User/ Month
  • One list
  • Automatic data capture
  • Customisable sales tracking for one list
  • Intelligent follow-up reminders
  • Contact auto-complete
  • Shared address book
  • Sent-email notifications
  • Seamless collaboration
  • Smart mobile apps
  • Webinars and live trainings
Pricing
Lightning Professional
$ 75
User/ Month
  • Complete CRM for any size team
  • Account and contact management
  • Opportunity tracking
  • Lead Management
  • Task and event tracking
  • Case Management
  • Customisable reports and dashboards
  • Mobile access and administration
  • Native sales collaboration
  • Email integration
  • Single Sales Console app
  • Limited number of processes, record types, profiles, and role permission sets
  • Unlimited apps and tabs
  • Salesforce Identity
  • Campaigns
  • Quotes and orders
  • Collaborative forecasts
  • Mass email
Pricing
Lightning Enterprise
$ 150
User/ Month
  • Deeply customisable sales CRM for your business
  • Multiple Sales Console Apps
  • Enterprise territory management
  • Advanced forecasting
  • Team selling
  • Workflow automation
  • Full profiles and page layouts
  • Salesforce Private AppExchange
  • Custom app development
  • Integration via web service API
  • Multiple sandboxes
  • Report history tracking
  • Approval automation
  • SalesforceIQ Inbox
  • Sales Data
  • Salesforce Engage
  • SteelBrick
Pricing
Lightning Unlimited
$ 300
User/ Month
  • Unlimited CRM power and support
  • Additional data storage
  • Expanded sandbox environments
  • 24/7 toll-free support
  • Access to 100+ admin services
  • Unlimited online training
  • SalesforceIQ Inbox
  • Sales Data
  • Salesforce Engage
  • SteelBrick
Pricing
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Salesforce Features

  • Cloud Computing
  • Contact Manager
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Support
  • Developer API
  • Document Management
  • Email Integration
  • Email Marketing / SMS Marketing
  • Invoice
  • Lead Generation
  • Lead Management
  • Marketing Analytics
  • Mobile App
  • On-Demand (SaaS)
  • Opportunity Management
  • Product Database
  • Products & Price Books
  • Proposal Management
  • Sales Tracking
  • Social CRM
  • Solution Management
  • Supplier and Purchase Order Management
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Specifications

  • Deployment:

    Cloud Based

  • Payment:

    SAAS

  • check_circle Api
  • check_circle Customization
  • check_circle Mobile Support
  • check_circle Mobile App

Desktop Platforms

  • cancel Web App
  • check_circle Windows
  • check_circle Mac

Mobile Platforms

  • cancel iOS
  • check_circle Android

Language Support

  • check_circle Chinese
  • check_circle Dutch
  • check_circle English
  • check_circle French
  • check_circle Italian
  • check_circle Spanish
  • check_circle Swedish

Salesforce Users

Business

  • cancel Freelancers
  • check_circle StartUps
  • check_circle SMEs
  • cancel Agencies
  • check_circle Enterprises

Available Support

  • check_circle Email
  • check_circle Phone
  • cancel Live Support
  • check_circle Training
  • check_circle Tickets

Company Details

  • Company Name :

    SalesForce Inc.

  • Website :

    Visit Website

  • Headquarter :

    California

  • Full Address :

    Salesforce.com, Inc. The Landmark at One Market Suite 300 San Francisco, CA 94105 USA

Salesforce Customers

Salesforce Customers
Salesforce Customers
Salesforce Customers
Salesforce Customers
Salesforce Customers

Overall Reviews

Overall Rating

4.5 /5

Write a Review

Feature

4.5

Ease of use

4.8

Value for money

4.5

Customer support

4.3

Salesforce Reviews (20)

Anand Vats

Review source: Software Suggest

Overall rating
Features
Ease of use
Value for money
Customer support

Phani

Review source: Software Suggest

Mar 04, 2021

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Salesforce crm

Salesforce CRM is very interactive and supports for all type the customer data and it has marketing, sales cloud and service cloud. Products support also available.

Pros

Customer data management. Marketing strategy, sales cycle and service support.

Cons

Need to more customisation. Service support and. Cost is high.

Do you think Salesforce delivers value for the money spent?

Yes

Are you satisfied with Salesforce features?

Yes

Did implimentation of Salesforce was easy?

Yes

Any missing feature?

I didn't see any missing feature

How would you rate Mobile app of Salesforce?

Android 9/10

What other products like Salesforce have you used or evaluated?

Microsoft dynamics, hubspot, Oracle crm, Amdocs crm

How Salesforce is better/different from its competitors?

Pricing and apps support

How would you rate after sales service/customer support of Salesforce?

8/10

Sunil

Review source: Software Suggest

Nov 18, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Good

Everything is fine with me and ease of use. Great one for business marketing. And end to end business solutions

Pros

Customization

Cons

Lwc

Do you think Salesforce delivers value for the money spent?

Yes

Are you satisfied with Salesforce features?

Yes

Did implimentation of Salesforce was easy?

Yes

Any missing feature?

Coding

How would you rate Mobile app of Salesforce?

Ios 9/10

What other products like Salesforce have you used or evaluated?

Microsoft CRM

How Salesforce is better/different from its competitors?

Features

How would you rate after sales service/customer support of Salesforce?

9/10

Garima Kashyap

Company Size: 10,001+ employees

Review source: Software Suggest

Oct 01, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Salesforce

It can be customized to fit into client requirement. It includes CRM and Sales Report. Its secure. It provides daily task list. Reporting is robust and flexible. GUI is easy to understand and extemely user friendly

Pros

CRM and Sales Report

Cons

Visual force could be better

Sachindra Chaudhari

Review source: Software Suggest

Sep 14, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Dashboard that visually showcase data

Salesforce CRM platform helps track and report data related to marketing, sales, collection of a organization through its dashboards User friendly customization options help in efficient and accurate data management and reporting

Pros

Beneficial when it comes to data reporting Impactful with its automation tools such as email and SMS marketing, reminders Collaboration with other data and CRM tools

Cons

Integration of Salesforce CRM with mobile based applications such as geo tracking, call synchronize can be improved

Do you think Salesforce delivers value for the money spent?

Yes

Are you satisfied with Salesforce features?

Yes

Did implimentation of Salesforce was easy?

Not Sure

Any missing feature?

No

How would you rate Mobile app of Salesforce?

Android 4/10

What other products like Salesforce have you used or evaluated?

Farvision CRM

How Salesforce is better/different from its competitors?

Cloud technology helps in access from anywhere

How would you rate after sales service/customer support of Salesforce?

7/10

suraj gulati

Review source: Software Suggest

Sep 10, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

It is a swamless experience using salesforce CRM.

It is one of the best ticketing tool we have ever used. Its simple fast and with various features. The reports are also customizable and you can get the reports as the management wants to. You can fix the heirarchy levels.

Pros

The tool is fast and its easy for beginners to learn and implement it.

Cons

Dashboards could be more better. It is not straight forward.

Do you think Salesforce delivers value for the money spent?

Yes

Are you satisfied with Salesforce features?

Yes

Did implimentation of Salesforce was easy?

Yes

Any missing feature?

no.

How would you rate Mobile app of Salesforce?

Never Used 10/10

What other products like Salesforce have you used or evaluated?

None

How Salesforce is better/different from its competitors?

Not tried any other.

How would you rate after sales service/customer support of Salesforce?

10/10

Vinayak Bhimashankar Mukkane

Review source: Software Suggest

Aug 28, 2020

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Salesforce Software CRM Application

Salesforce Software is used to CRM support to get connected to end to end user and organisations. It's help us to get all the details information about User and organisations. It's user friendly and easy to learn.

Pros

Salesforce is Easy Platform to learn and grow up. Anyone can learn this easyly. They have there own platform to learn about it. User friendly anyone can access it easyly .

Cons

It's difficult to find cons in Salesforce. But still it's have limited governor limit to access the licence. It's should be increased or removed for smoothly working

Do you think Salesforce delivers value for the money spent?

Yes

Are you satisfied with Salesforce features?

Yes

Did implimentation of Salesforce was easy?

Yes

Any missing feature?

Hardly can't say if any. This software is best at this moment.

How would you rate Mobile app of Salesforce?

Android 8/10

What other products like Salesforce have you used or evaluated?

Siebel crm

How Salesforce is better/different from its competitors?

Easy learning and understanding. User friendly.

How would you rate after sales service/customer support of Salesforce?

8/10

Radwa

Company Size: 11-50 employees

Review source: Software Suggest

Jun 24, 2019

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Best CRM software

very easy for importing and exporting data accounts, contacts and assets management and reports generating chatter between the team and manage lead salesforce to consider the best crm very easy and helpful for dales and marketing team.

Pros

salesforce is very helpful and easy

Cons

Need more enhancement in lightning view regarding to task management

Aafreen Ali

Company Size: 11-50 employees

Review source: Software Suggest

Mar 11, 2019

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Salesforce

Salesforce is a cloud-based software company, it's headquartered in San Francisco, California. It founded in 1999. Salesforce provides the product like sales cloud, service cloud, community cloud, marketing cloud. It provides companies with an interface for case management and task management, and a system for automatically routing and escalating important events. 

Pros

Salesforce is the world’s largest ecosystem with all the benefits this presents to its users. Consequently, as a user you can rest, assured that you will be utilizing the most up-to-date tooling available.

Cons

It is expansive and impact on cost. Salesforce offer limited deployment and cloud option. It has limited number of international data centre. It requires customization and extra apps.

Shahid Khan

Company Size: 11-50 employees

Review source: Software Suggest

Jun 21, 2018

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

EffectiveIn Market Analytics and Sales Tracking

With more than a dozen features, it is the one I was looking for my large enterprise. As it is automated it made business management faster. It helped me to handle previously pending tasks. It helped us to connect with multiple business applications to extend our CRM within each division. I must say it is supported me when I was in crises.

Pros

Compatible, automated and simple to manage and can be customized as per the need. Support android iOS and webapp only.

Cons

Intricate reporting and complicated technical support. It always interferes with other tools.

Srinidhi Ganesan

Company Size: 501-1000 employees

Review source: Software Suggest

Jun 21, 2018

Overall rating
Features
Ease of use
Value for money
Customer support
Latest

Best Customer Support, Enhances Email Marketing

Best software to streamline Lead Management and supplier and purchase order management. It is supportive of the Web app, iOS, and Android only. Payment can be done through SaaS. It Improved opportunity and contact management and brought me closer to my team and customers and managed my business economically.

Pros

Promoting cloud computing and document management it is the need of times. It is the user-friendly automation option for making sales automation easygoing

Cons

Updates could be awful; it may block the functionality, may cause errors and delayed Reponses. It may limit intelligence don’t depend on it wholly.

Sumit Harsora

Review source: Software Suggest

Apr 21, 2017

Overall rating
Latest

Awesome Product

Salesforce CRM makes business workflows efficient and automates them on a daily basis. The insight gained by just reporting on client trends is very beneficial for my support, sales and account management teams. We use Salesforce to manage our prospects. My team is able to quickly go through the database of any client and look out for any relevant information pertaining to each individual. The users can easily track every prospect while they make their way through the sales process.When my technical team implemented Service Cloud, they found the setup to be very simple. Salesforce's Trail head site guided us through different settings and options. We found that almost 90% of our questions/queries could be found by reviewing the trail head modules. Salesforce is a great platform for linking all the sales processes and keeping all the client info housed. I would highly recommend Salesforce CRM software!

Mahendra Zala

Review source: Software Suggest

Apr 20, 2017

Overall rating
Latest

Salesforce is a customizable CRM software that grows with the business

Salesforce is a customizable CRM software that grows with the business. It gives its users real-time client information and activity, insights with dashboards and reports. Users can connect with thousands of business applications and extend their CRM to every department of the organization. Salesforce has the ability to conform to a company's business model. It is an easy to use CRM tool with extensive features that are beneficial for my firm. It has been very easy to integrate Salesforce with other software, and has made a huge difference in the functioning of my company's CRM. We had tried multiple CRMs in the past, but Saleforce has come out as our hero. It lets my team manage multiple channels of my company in one place. It can also integrate with multiple soft phone services if necessary. Highly recommended Salesforce CRM for an efficient and streamlined workflow.

Rohit Jain

Review source: Software Suggest

Mar 29, 2017

Overall rating
Latest

Excellent tool to use with Easy Navigation

Pros: 1) Easy to use 2) Ability to customize the screens and workflows. Cons:1) Sometimes it takes awhile to refresh 2) Interface with other tools. 3) A quality of UI(but not at risk of being a resource heavy site -- with people using browsers on PCs, Tablets, as well as mobile(iOS/Andriod). Overall: Working in sales, it's so hard to have something that everyone has access to that I also easy to use. Salesforce is a wonderful tool to keep everyone on the same page! Easy to use, easy to read, and easy for list making.Abundant features and easy to read pdf tutorials.With the real-time tracking, this tool brought in lot of automation and issue tracking features which could be used by any team be it pre-sales, opportunity tracking or just plan customer issue tracking Finally, Kicked off the SaaS revolution

Jaydev Chavda

Review source: Software Suggest

Dec 05, 2016

Overall rating
Latest

Best CRM Software

True to the name, the salesforce ERP has really helped us streamline and automate a lot of our sales related processes such as Contact Management, Intelligent follow-up reminders, case management etc. with a single sales console app, the availability of relevant data is instant and easily accessible. We will highly recommend salesforce!

Ankur Prajapati

Review source: Software Suggest

Nov 29, 2016

Overall rating
Latest

Great product!

Everything regarding this software is awesome. I am happy with their customer support. The people at Salesforce are great and always willing to help. The learning curve that comes along with this software product is just perfect! Willing to continue with this software for as long as they keep providing the same services!

Hemal Dave

Review source: Software Suggest

Nov 26, 2016

Overall rating
Latest

Excellent functionalities

We started using Salesforce around 6 months ago to manage our overall sales. It is the only tool that we use to monitor our sales activities and processes. The interface is rich in information! We just look at it and understand the problems in our processes and areas of improvement. It comes with a very intuitive interface, the customer care is commendable and they always answer my query promptly!

Sameer Rathi

Review source: Software Suggest

Sep 12, 2016

Overall rating
Latest

Great SFA Platform That have been working wonders with my Business

Salesforce is a full-featured CRM software for small to large scale of firms. With Salesforce software it became very easy to manage leads and sales. Also you can create any type of dashboard according to your specific requirement, for a quick glance at all lead and sales pipelines as well as campaigns. If you are looking for a highly effective online Sales force automation software in the market, this is it!

Jasmin patel

Review source: Software Suggest

Mar 28, 2016

Overall rating
Latest

Complete CRM Solution

Salesforce is a great platform for all business and tracking information on prospects,customers and leads. It is a fully customization CRM  Software that empowers sales and marketing groups to sell and collaborate. If you have large organization with 400+ user i guess salesforce is the best way to go and if you have a small organization in this case you requiring small functionality all in one tool then there are other CRM out there to  facilitate this. Recommended Salesforce for large business.

Rajiv Solanki

Review source: Software Suggest

Mar 21, 2016

Overall rating
Latest

SalesForce provides world class cloud services

Salesforce software is a must for any sales team as it provides world class assistance and sales tips through cloud services. Moreover due to its cloud features it can be accessed from anywhere, even in the remote areas.

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Salesforce FAQs

What are the main features of Salesforce ?

keyboard_arrow_down

The key features of Salesforce are as follows:

labelContact Manager

labelCRM Analytics

labelDeveloper API

labelEmail Integration

labelInvoice

labelLead Management

labelMobile App

labelOpportunity Management

labelProducts & Price Books

labelSales Tracking

labelSolution Management

How much does Salesforce cost?

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The Salesforce has 4 plans - SalesforceIQ CRM Starter USD 25 (User/ Month), Lightning Professional USD 75 (User/ Month), Lightning Enterprise USD 150 (User/ Month), Lightning Unlimited USD 300 (User/ Month)
Free trial : No

Who are the typical users of Salesforce?

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Salesforce has the following typical customers: Startups, SMEs, Enterprises

Which mobile platforms does Salesforce support?

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Salesforce supports the following devices: Android

Which operating system does Salesforce support?

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Salesforce supports the following operation system : Windows, Mac

What payment method does Salesforce support?

keyboard_arrow_down

Salesforce supports the following payment methods : SAAS

What is the deployment type?

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Salesforce has Cloud Based deployment.